Christies aim is to ensure the safety of our customers’ privacy whilst providing an informative and professional property information service. Collecting personal information is required in order to facilitate an up to date and proactive service. We appreciate as one of our customers, you do not wish for any of the personal information you may provide to us to be circulated to other third parties.
Please read below for an explanation of the type of information we collect. We also provide a brief summary of the actions we take and what choices you have.
Data Control Operator
Christies Estate Agents Ltd.
Securing your personal information
At Christies Estate Agents Ltd we are committed to protecting your privacy, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission, and to prevent unauthorised access. The servers that store your information are kept up to date and secured with appropriate firewalls/virus protection and have restricted access.
Personal information we collect and how it is used by Christies
Any personal information such as name, postal address, telephone number, and email address supplied via this website & completing our website’s forms will only be used to provide a requested service and will not be disclosed to any other third party without your prior permission or unless we are required to do so by law. We may contact you in response to your enquiry, to offer requested services or to provide you with property information that you have requested. We do not keep your data for any longer than is necessary.
Any non-personal information will only be used to determine how many individuals use our site, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information is simply used to enable us to monitor and improve our service.
Your rights to your personal information
As a user you have the following rights
- A right to be informed about our collection and use of personal information.
- A right to ask us to delete your personal information unless we are obliged to retain it for other legal reasons
- A right to report to a supervisory authority about the use of your personal information.
- A right to access your personal information
- A right to correct your personal information
- A right to restrict or object to the processing or use of your personal information.
Accessing your data & complaints
Complaints about the use of your personal data
If you have any concerns or complaints as to how we have handled your personal data you can contact us to have the matter investigated by writing to Andrew Richardson, Christies Estate Agents Ltd, 30 Ewell Road, Cheam, Surrey, SM3 8BU, Telephone 020 8643 7777, email: email@example.com. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the U.K. data protection regulator, the Information Commissioner’s Office. Further details can be found at www.ico.org.uk (https://www.ico.org.uk).
Christies Estate Agents Ltd, 30 Ewell Road, Cheam, Surrey, SM3 8BU
Tel: 020 8643 7777